Privacy

Our Notice of Privacy Practices, available below, describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. This Notice of Privacy Practices will tell you about the ways we may use and disclose medical information about you. We also describe your rights and certain obligations we have regarding such medical information.

We are required by law to make sure that medical information which identifies you is kept private; give you this Notice of Privacy Practices of our legal duties and privacy practices with respect to your medical information; and follow the terms of the notice that is currently in effect.

This Notice of Privacy Practices covers the physician practices of 91探花 Medical College (collectively "91探花", "we" or "us"), including its employed physicians and other personnel.

If you are being treated by a 91探花 physician while in another institution, such as NewYork-Presbyterian Hospital, you should refer to that other institution's Notice of Privacy Practices for information about how your medical information may be used and disclosed and whom to contact to exercise your rights.

Notice of Privacy Practices

YOUR INFORMATION ? YOUR RIGHTS ? OUR RESPONSIBILITIES

91探花 (WCM), NewYork-Presbyterian Hospital (NYP), and Columbia University participate in an Organized Health Care Arrangement (OHCA). This allows us to share health information to carry out treatment, payment and joint health care operations relating to the OHCA, including integrated information system management, health information exchange, financial and billing services, insurance, quality improvement, and risk management activities. Organizations that will follow this notice include 91探花, all NYP sites, Columbia University, and their related entities.

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Personal Information

These are the limited ways in which the WCM Connect application (WCM Connect) interacts with your information, depending on the features we enable for your use:

  • When you add a profile photo to WCM Connect, you may select an existing photo on your device or take a new photo using the camera app on your device. If you select an existing photo on your device or use a camera app on your device to take a new photo, a temporary copy of your chosen photo is stored in our mobile app via app-private storage on your device. Certain camera apps may save a copy of your new photo in locations outside of our mobile app's app-private storage. You should review the privacy policy for the camera app you use to understand how that app interacts with your photos. Temporary files stored in WCM Connect’s private storage on your device are regularly deleted and are also deleted if you uninstall WCM Connect. If you already have a profile photo stored in your profile through the OHCA, WCM Connect does not interact with that photo in any way.
  • When you connect the WCM Connect app to Google Fit, Health Connect (by Google), or Apple Health, your health and fitness data is securely transmitted by WCM Connect and saved in your medical record at WCM. We do not store any health and fitness data within the WCM Connect. Any information required for you to select recipients of your data is encrypted and stored in app-private storage. If you stop sharing your health and fitness data or uninstall WCM Connect, the encrypted information is deleted from app-private storage.
  • When you view documents from your provider (such as letters or images) using WCM Connect, temporary copies are stored on your device in app-private storage. The temporary copies are deleted when you close your session on WCM Connect.
  • When you include a photo or video in a message you send using WCM Connect, you may select an existing photo or video from your device or take a new photo or video using the camera app on your device. If you use the camera app on your device to take new photos or videos, temporary copies are stored on your device in app-private storage. These temporary files are regularly deleted and are also deleted if you uninstall WCM Connect.
  • If we offer telehealth appointments using WCM Connect, when you join a telehealth appointment with your provider, WCM Connect will ask for permission to access your device's video and audio functionality to make the appointment possible. WCM Connect does not record or store video or audio data from these visits.
  • If WCM offers automatic appointment arrival and you choose to enable it, WCM Connect temporarily stores identifiers and times for your upcoming appointments in app-private storage to detect your arrival at an appointment. If you stop using WCM Connect or you disable automatic appointment arrival, the identifiers are deleted.
  • If we offer location-based check in for in-person appointments, or allows you to find healthcare providers near you, you may choose to allow WCM Connect to temporarily interact with your device’s location data for those purposes. WCM Connect does not store or use your location data in any other way.
  • If we allow you to notify front desk staff electronically when you arrive for an appointment, you may choose to allow WCM Connect to interact with your Bluetooth data for this purpose. WCM Connect does not store your Bluetooth data.
  • While you use WCM Connect, if you choose to call a phone number displayed within the app, we will ask for permission to access your device’s phone to place a call to the phone number. WCM Connect does not store your call history or data about your calls.
  • Any temporary files created during the interactions described above are regularly deleted and immediately deleted if you uninstall WCM Connect.
  • If you have a Connect account, we store limited personal information on OHCA-owned servers in the United States. This information includes your name, date of birth, and the contact information you used to create your account and link it with your Connect accounts at the healthcare organizations that care for you. This information is used to provide services or functionality for Connect, including but not limited to: helping you log into your Connect accounts at NYP, Columbia University and/or 91探花, Connect password recovery, and Connect user support. You can edit and share Connect account information with the healthcare organizations you have linked to your Connect account. If you need to delete the information used to create your Connect account, you can do so via the “Account Deactivation” page within Connect. Once you submit an account deactivation request, your account information will be deleted via an automatic deletion process that runs periodically (typically once per day). The deletion only applies to the information used to create your Connect account; for guidance on managing health data viewable within Connect, see "Your Rights" below.

Location Services Privacy Policy

The WCM Connect Location Services feature employs the use of Global Position System (GPS) and Bluetooth technology to approximate your location. Location Services and Bluetooth must be enabled on your device in order for this technology to be employed by Connect. You can enable or disable these services on your device at any time. WCM Connect utilizes Location Services in order to provide the following experiences while at any of our WCM facilities that support the technology:

  • eGreeting service which informs our greeting staff that you are approaching our facilities.
  • When facilities are reached, notify you of our Wayfinding where available.
  • Inter campus, intra campus/building Wayfinding to help you navigate our facilities and locate public points of interest (i.e. food, restrooms, lobbies, etc.).

Your Location Services information is anonymous to us, which means it is not stored, used to track movement within our facilities, shared with, or sold to others. It is only utilized by WCM Connect with your permission and while at our facilities to render the listed services. Location Services are only utilized whenever you reach the perimeter of our facilities, are within our facilities and not at any time outside of the perimeter of our facilities.

Your Rights

You have the right to:

  • Request a copy of your paper or electronic medical record
  • Request a correction to your paper or electronic medical record
  • Request communications about your treatment
  • Ask us to limit the information we share about you
  • Get a list of certain disclosures we have made of your information
  • Get a copy of this privacy notice
  • Choose someone to act for you, in accordance with the law
  • File a complaint if you believe your privacy rights have been violated

Your Choices

You have some choices in the way that we use and share information as we:

  • Tell family and friends about your condition
  • Include you in a hospital directory
  • Raise funds & Marketing Purposes

Our Uses and Disclosures

We may use and share your information as we:

  • Treat you
  • Run our organization
  • Bill for your services
  • Help with public health and safety issues
  • Do research
  • Comply with the law
  • Respond to organ and tissue donation requests
  • Work with a medical examiner or funeral director
  • Address workers' compensation, law enforcement, and other government requests
  • Respond to lawsuits and legal actions
  • Assist in a disaster relief effort

Your Rights

When it comes to your health information, you have certain rights.This section explains your rights and some of our responsibilities.

Get an electronic or paper copy of your medical record

  • You can ask to see or get an electronic or paper copy of your medical record and certain other health information we have about you. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
  • For your convenience, we recommend that you use our patient portal to see your health information. Ask us how to do this.

Ask us to correct your medical record

You can ask us to correct information about you in your medical record that you think is incorrect or incomplete by writing to the Privacy Officer at the end of this notice.

We may say "no" to your request, but we'll tell you why in writing within 60 days.

Request confidential communications

You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will say “yes" to all reasonable requests.

Ask us to limit what we use or share

  • You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say "no" if it would affect your care.
  • If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say "yes" unless a law requires us to share that information.

Get a list of those with whom we've shared information

You can ask for a list (accounting) of the times and with whom we've shared your health information for six years prior to the date you ask. We are not required to include disclosures for treatment, payment, and health care operations, or certain other disclosures (such as regulatory filings). We'll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this Privacy Notice

You can ask for a paper copy of this Notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

  • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

You can complain if you feel we have violated your rights by contacting the Privacy Officer where the violation occurred:

You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C 20201, calling 1-877-696-6775, or visiting .

We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share.If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will try to accommodate your requests where we can.

In these cases, you have both the right and choice to tell us whether to:

  • Share information with your family, close friends, or others involved in your care
  • Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases, we never share your information unless you give us written permission:

  • Certain marketing purposes
  • Most sharing of psychotherapy notes

In the case of marketing & fundraising:

  • We may contact you for marketing and fund raising efforts, but you can tell us not to contact you again.

Health Information Exchange:

We may also participate in certain health information exchanges that share health information electronically with other healthcare providers, as permitted by New York and federal law.

Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following way.

Treat you

We can use your health information to treat you and share it with other professionals who are treating you. Example: A doctor treating you asks another doctor about your overall health condition.

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary. Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities. Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways- usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: understanding/consumers/index.html.

Help with public health and safety issues

We can share health information about you for certain situations such as:

  • Preventing disease
  • Helping with product recalls
  • Reporting adverse reactions to medications
  • Reporting suspected abuse, neglect, or domestic violence
  • Preventing or reducing a serious threat to anyone's health or safety

Do research

We can use or share your information for health research.

Comply with the law

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law.

Respond to organ and tissue donation requests

We can share health information about you with organ procurement organizations for organ, eye or tissue donation or transplantation.

Work with a medical examiner or funeral director

We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers' compensation, law enforcement, and other government requests

We can use or share health information about you:

  • For workers' compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for activities authorized by law
  • For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order or in response to a subpoena if certain requirements are met.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: .

Changes to the Terms of this Notice

We can change the terms of this Notice, and the changes will apply to all information we have about you. The new Notice will be available upon request, in our office, and on our web site.

Other Instructions for Notice

In addition to the Federal rules regarding privacy, we will follow New York State laws regarding health care privacy. We will obtain appropriate consents before we share information concerning your genetic information, HIV status, substance abuse and certain mental health information. We also will obtain your consent for other uses and disclosures of your health information when required by New York law to do so.

Additional Rights and Privacy Protections for Substance Use Disorder Programs

If you have received treatment in an OHCA substance use disorder clinic, you may have additional rights over our use or disclosure of your records. The following additional protections and rights are given to substance use disorder records (“Part 2 records”) created in an OHCA Substance Use Disorder clinic (“Part 2 Program”).

This section supplements the rest of this Notice and describes: (i) How Part 2 records about you may be used and disclosed; (ii) your rights with respect to your Part 2 records; and (iii) how to file a complaint concerning a violation of the privacy or security of your Part 2 records, or your rights concerning your Part 2 records.

Uses and Disclosures of Part 2 Records

We may use and disclose your Part 2 records only as described in this section or with your written consent.

Permitted Uses and Disclosure of Part 2 Records Without Consent

  • To communicate with other staff within the substance use disorder program who have a need for the information in connection with their duties to provide diagnosis, treatment, or referral for treatment.
  • To qualified service organizations providing services on our behalf who agree in writing to protect the information in the same way that we are required to protect the information.
  • To law enforcement agencies or officials if you commit, or threaten to commit, a crime in our facilities or against our personnel.
  • To report suspected child abuse and neglect, consistent with New York State law.
  • To medical personnel in a medical emergency under certain conditions.
  • For research purposes consistent with approval of the Institutional Review Board (“IRB”).
  • To qualified personnel for audit or program evaluation purposes who have agreed to protect the information.
  • To a public health authority, if the information has been de-identified.

Permitted Uses and Disclosures that Require Consent

  • For treatment, payment, and health care operations purposes.

We will require you to provide a single consent for all future uses or disclosures for treatment, payment, and healthcare operations purposes in order to ensure you receive the highest level of coordinated care. Once your Part 2 records are disclosed to a HIPAA covered entity (such as another health care provider or a health insurance company) or a business associate (companies that provide services on behalf of HIPAA covered entities), the recipient may disclose your information consistent with HIPAA and this Notice of Privacy Practices.

The one exception is that you will always need to sign a separate consent in order for your Part 2 records to be used in a civil, criminal, administrative, or legislative proceeding against you.

We will make uses and disclosures of your Part 2 records not described in this Notice only with your consent.

Revoking (Withdrawing) Consent

You may revoke (withdraw) your consent at any time by submitting a request to your provider. We will no longer use or disclose your Part 2 records after such time, except to the extent we have acted in reliance upon it.

Using or Disclosing Part 2 Records in Legal Proceedings

Part 2 records or testimony relaying the content of such records, will not be used or disclosed in any civil, administrative, criminal, or legislative proceedings against you unless based on specific written consent or a court order.

Records shall only be used or disclosed based on a court order after notice and an opportunity to be heard is provided to you and/or the OHCA. A court order authorizing use or disclosure must be accompanied by a subpoena or other similar legal mandate compelling disclosure before the record is used or disclosed.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with 91探花 or with the Secretary of the Department of Health and Human Services. To file a complaint with 91探花, please call or write to the Privacy Officer at the address listed below. You will not be penalized or retaliated against for filing a complaint.

Questions

If you have a question about this Notice of Privacy Practices, please contact:

Privacy Office
91探花 Medical College
1300 York Avenue, Box 303
New York, N.Y. 10021
Tel: (646) 962-6930

Email: privacy@med.cornell.edu

See also: 91探花 Web Terms Of Use, Notice of Privacy Practices (Espa?ol)

91探花, NewYork-Presbyterian Hospital, and Columbia University cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.

91探花、NewYork-Presbyterian Hospital 和 Columbia University 遵守适用的联邦民权法律规定,不因种族、肤色、民族血统、年龄、残障或性别而歧视任何人。

91探花, NewYork-Presbyterian, and Columbia University соблюдает применимое федеральное законодательство в области гражданских прав и не допускает дискриминации по признакам расы, цвета кожи, национальной принадлежности, возраста, инвалидности.

Effective Date: July 8, 2026