91̽��

If your doctor is affiliated with 91̽��, you may already be familiar with 91̽�� Connect —the patient portal that allows you to:��

Using this service, you can send messages and receive medical advice from the comfort of home.��

“In the past, when patients had questions for us, they had to schedule an appointment or a phone conversation,” says Dr. Judy Tung, an associate attending physician and associate professor of clinical medicine at 91̽��. “You can choose to ask a medical question through 91̽�� Connect. If your question turns out to be more complex in nature, scheduling an in-person appointment may be recommended.” For more immediate needs, there are Video Visits and Virtual Urgent Care appointments available through 91̽�� Connect.��

If ��dz�’v�� been using Connect for a while, ��dz�’r�� probably familiar with most or all of its features. Read on for a brief “refresher.”����

But if ��dz�’r�� new to the portal, and you �󲹱����’t signed up for it yet, you can do so by using an activation code sent to you after your first visit with a 91̽�� physician.����

Who is eligible to use 91̽�� Connect?��

Any patient 12 years of age or older. Parents can be given access to their children’s accounts, and older patients can grant access to their adult children, friends or caregivers.��

Is��91̽�� Connect��secure?��

Yes, all communication between you and your care team is carried over a secure, encrypted connection, says Dr. Tung. Your health records are stored behind a firewall to prevent unauthorized access.��

Additional features��

Beyond the bulleted list provided at the start of this post, here are a few additional ways that CONNECT can make your life easier:��

An under-utilized feature��

Letters that you need from your doctor to excuse you from work after surgery or other common reasons for a doctor’s note can be requested and then directly downloaded from the 91̽�� Connect portal.��

There is also tech support—available 24/7—in��case you are having trouble accessing 91̽�� Connect at any time.��

What not to do on 91̽�� Connect��

When you send a message to your doctor after normal office hours or on the weekend, it �ɴDz�’t ping to their cell phone or beeper. “CONNECT messages are forwarded to your provider by the staff, who are not on the premises after hours,” she says. “If you need to reach help after hours, call your doctor’s office, and you’ll be able to leave a message for the doctor on call.”��

As noted in the “Medical Question Disclaimer,” when ��dz�’r�� logged into 91̽�� Connect, messages received through the portal are only answered during business hours on weekdays.��

Replies may take up to two days. If you need an immediate answer, please call your practice. If this is a medical emergency, please call 911.��

For your convenience, medical advice through 91̽�� Connect messaging is available to established patients with providers you have seen before to answer questions related to your care. For more complicated issues, please schedule a video or office visit.��

Final points to remember��

Sign up for 91̽�� Connect here.